This Privacy Policy explains how Knee Practice List handles personal data when you use kneepracticelist.site, including course browsing, registration, support, and related site features. It also explains the main choices available to you and the ways we protect and retain information.
We may collect identifiers and contact details that you provide, account or course registration details, communications you send to us, and technical data such as device type, browser information, IP address, and usage activity. Where needed to operate the site, we may also process course progress, preferences, and limited transaction or support records.
We receive data directly from you when you submit forms, create an account, enrol in a course, or contact us. We also collect information automatically through the site and related systems, including log data, cookie data, and interaction records. In some cases, we may receive limited information from service providers that help us run the website.
The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent. We do not rely on cookies to collect sensitive information unless it is needed for a specific service feature and permitted by law.
You can usually block or delete cookies through your browser settings. If the site provides a cookie banner or preference tool, you may use it to adjust non-essential cookies. Some cookies are necessary for the site to function, and disabling them may affect course access, security features, or saved preferences.
We use personal data to operate and secure the website, provide course access, manage accounts and enquiries, process preferences, monitor performance, improve content and functionality, prevent misuse, and meet legal or record-keeping obligations. We may also use data to communicate about service matters, including updates that affect your use of the site.
We may share personal data with hosting, analytics, security, support, and administrative service providers that help us operate the website and deliver courses. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures. If our business structure changes, data may be transferred as part of that change subject to suitable safeguards.
We may share personal data with public authorities, regulators, courts, or other parties when required by law, to respond to lawful requests, or to protect our rights, users, or systems. We may also disclose information in connection with fraud prevention, security incidents, or legal claims.
You may have rights to access your personal data, correct inaccurate information, request deletion in some cases, object to certain processing, or ask for restriction of use. Where we rely on consent for a specific activity, you may withdraw it for future processing. Some requests may be limited by legal or operational requirements.
To make a rights request, use the contact details in this policy and describe the issue clearly. We may ask for information to verify your identity and to locate the relevant records. If we cannot fully comply, we will explain the reason where appropriate.
We retain personal data for the period needed to provide the site, maintain records, meet legal obligations, resolve disputes, and enforce our terms. When data is no longer required, we delete it or anonymise it where practical. Retention periods may vary depending on the type of record and the reason it was collected.
We may update this Privacy Policy from time to time to reflect changes in our services, our data handling practices, or legal requirements. The revised version will apply from the date it is posted on the site, unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them.
